Terms Of Use

By accessing this web site, you are agreeing to be bound by these website Terms and Conditions of Use, our Privacy Policy and all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.

If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Disclaimer as to accuracy of information

Material published on the White Cross website does not necessarily reflect the official views of White Cross, its parent company Tāmaki Health, Tāmaki Health employees, or the Tāmaki Health Board of Directors.

While all reasonable efforts are made to keep our website information up to date, Tāmaki Health makes no representation or warranties as to the accuracy or completeness of that information, and accepts no liability or responsibility for any errors or misstatements.

External links

This website links to websites maintained by other organisations, companies and government agencies. These links are not an endorsement or recommendation of information offered by the White Cross website.

Reasonable precautions are taken to link only to websites that are appropriate, accurate and credible. However, those web pages are not under White Cross’ control and White Cross is not responsible for the information or opinions expressed in those linked sites.


The White Cross website does not host any form of advertising and is committed to providing trustworthy information. 

Medical information

The material on the White Cross website is provided for educational purposes only and is not to be used for medical advice, diagnosis or treatment. Any person requiring medical advice or treatment should seek proper care from a medical professional. In an emergency dial 111 and ask for an ambulance.


You may browse and access information contained within the White Cross website without providing personal information. 

Computer cookies may be used to evaluate and analyse website use. Cookies are computer code that a website transfers to your hard drive for record-keeping purposes. The use of cookies is common in the internet industry, and many websites use cookies to provide useful features to their customers.


None of the tools used on the White Cross website capture any information that can identify you, unless you provide your contact details in response to a request for them, eg, when you use the Contact Us form or Enrolment form.

Statistical information

Tāmaki Health uses Google Analytics to analyse website visits and improve our content. No personal information is collected from Google Analytics. You can read more about Google Analytics privacy policy on their website. 

Google Analytics automatically retrieves some information about your visit to our website, such as:

  • your IP address
  • the date and time you visited the website
  • the search terms you used
  • the pages you accessed on the website and the links you clicked on
  • the referring website (if any) through which you clicked through to this website
  • your operating system
  • the type of web browser you use.

No effort is made to identify individual visitors. Website administrators will be able to view the collected analytics data.

Technical disclaimer

Tāmaki Health accepts no liability for interference with or damage to a user’s computer system, software or data occurring in connection with this website.

Users are encouraged to take the necessary precautions to ensure that whatever is viewed or downloaded from this site is free of viruses or other issues that could damage the user’s computer system, software or data.


All information and material (media, text and images) published on this website is copyright Tāmaki Health, the parent company of White Cross. No information or material from this website may be copied, reproduced, distributed, broadcast, transmitted or otherwise, in any form or by any means, without express written permission from Tāmaki Health.

If you would like to reproduce any of the material on this site, please contact us.